Return Policy

Return and Refund Policy

Eligibility for Returns To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return Process To initiate a return, please contact our customer service team at info@hightechcomputersllc.com or call us at +971564658183. Provide your order number and details about the product you wish to return.

Return Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Refunds Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain amount of days.

Non-Returnable Items Certain items are non-returnable, including gift cards, downloadable software products, and health and personal care items.